Privacy Policy
Your data protection rights and our commitment to privacy
Effective: January 2025Information We Collect
orivanthelos collects information that you provide directly to us when using our financial data interpretation services. This includes personal details you share during account registration, course enrollment, or when contacting our support team.
- Contact information including name, email address, and phone number
- Professional background and educational history for program matching
- Payment details processed through secure third-party providers
- Learning preferences and progress data within our educational platform
- Communication records from support interactions and feedback submissions
- Technical data such as IP address, browser type, and device information
We never collect sensitive financial account details or store complete payment card information on our servers. All payment processing occurs through PCI-compliant third-party services.
How We Use Your Information
Your information helps us deliver personalized educational experiences and maintain our platform's security. We process data based on legitimate business interests and your consent where required under UK data protection laws.
Primary uses include account management, course delivery, progress tracking, and communication about program updates or new offerings. We also analyze usage patterns to improve our educational content and platform functionality.
Marketing communications are sent only with your explicit consent, and you can withdraw this consent at any time through your account settings or by contacting us directly.
Your Rights Under UK Law
Under the UK General Data Protection Regulation and Data Protection Act 2018, you have specific rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.
Access Your Data
Request a copy of all personal information we hold about you, provided free of charge within one month.
Correct Inaccuracies
Update or correct any personal information that is inaccurate or incomplete through your account or by contacting us.
Delete Information
Request deletion of your personal data, subject to certain legal and contractual obligations we may have.
Restrict Processing
Limit how we process your information in specific circumstances, such as while we verify data accuracy.
Data Sharing and Third Parties
We share personal information only when necessary to deliver our services or comply with legal requirements. Third-party partnerships are carefully vetted and governed by strict data processing agreements.
- Payment processors for secure transaction handling and billing
- Educational technology providers who support our learning platform
- Communication services for email delivery and customer support
- Analytics providers who help us understand platform usage patterns
- Legal authorities when required by law or to protect our legitimate interests
We never sell personal information to third parties for marketing purposes. Data sharing occurs only within the scope necessary to provide our services or meet legal obligations.
Data Security and Retention
Protecting your information is fundamental to our operations. We employ technical, administrative, and physical safeguards designed to protect personal data against unauthorized access, alteration, disclosure, or destruction.
Data retention periods vary based on the type of information and legal requirements. Account information is typically retained for the duration of your relationship with us, plus additional periods required for legal compliance or legitimate business purposes.
Course progress and learning data may be retained longer to support continued education pathways and credential verification. Marketing consent records are maintained to respect your communication preferences over time.
International Data Transfers
While our primary operations are based in the United Kingdom, some of our service providers may process data internationally. When transfers occur outside the UK, we ensure appropriate safeguards are in place.
These protections include adequacy decisions, standard contractual clauses, or other mechanisms approved under UK data protection law. Your rights remain protected regardless of where processing occurs.
You can request specific details about international transfers affecting your personal data by contacting our privacy team using the information provided below.
Changes to This Policy
This privacy policy may be updated periodically to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated through email or prominent notices on our platform.
We encourage you to review this policy regularly, especially before providing new personal information or using new features of our services. Continued use of our platform following policy updates indicates acceptance of the revised terms.
Privacy Questions and Requests
For questions about this privacy policy or to exercise your data protection rights, please contact us:
Email: info@orivanthelos.com
Phone: +447949661333
Address: C/O Castle and Co., Priory Chambers, Priory Street, Dudley West Midlands, Dy1 1hd, United Kingdom
We aim to respond to all privacy-related inquiries within 30 days.